Job Vacancy: Account Manager Voluntary Internship
About us
Iterpro Sports Intelligence is an all-in-one data management platform that connects club departments, centralizes technologies, and transforms data into actionable insights—helping teams make faster, smarter decisions from the pitch to the boardroom. Our platform streamlines communication, optimizes workflows, and puts critical information at decision-makers’ fingertips.
Joining Iterpro means immersing yourself in a fast-growing company that is revolutionizing decision-making in the sports industry. With cutting-edge solutions covering performance analysis, medical data, administration, contracts, and finances, we empower top clubs worldwide.
Headquartered in the UK and operating in 20+ countries, Iterpro is built by passionate, self-driven professionals eager to shape the future of sports management. We seek motivated, talented individuals who are ready to contribute to a high-standard, elite sports environment. If you’re looking for a dynamic and impactful career in sports technology, Iterpro is the place to be.
What you’ll be doing
Internship duration from 15th April 2025 to 14th November 2025
We are looking for passionate professionals to provide a great customer experience. The key purpose of this role is to provide training, education, and ongoing support to a select customer base with solutions. The successful candidate will assist with the company’s daily operations. The position may require both remote and on-site customer visits to teams and organizations to facilitate the best-practice use of our technology. You will also work closely with our sales and business development managers, partners, and professionals throughout our network to provide product demonstrations and support sales and new business opportunities with sports federations leagues and clubs.
- Account management and monitoring of our client base
- Managing customer inquiries, executing first-layer screening, bug reporting, and communication with the IT team
- Maintenance and improvement of customer support processes such as updating customer guide and tutorial
- Perform product demonstrations and company presentation
- Product delivery, account setup, and educating customers on best practices utilizing
- Provide evidence-based, scientific materials for marketing, internal and external purpose
- Competitors and sports innovation technology landscape monitoring
- Software testing, reporting, and test data management
- R&D, third parties integrations, and UX improvements based on client’s feedback
Requirements
- English language – Minimum Intermediate
- Proficient with computers, Microsoft Office, and basic IT knowledge
- Solid interpersonal and communication skills
- Strong analytical skills with the ability to generate and present clear reports to stakeholders.
- Remote and smart working ability
Preferred
- Bachelor’s degree in Exercise and Sport Science or any other Sports related degree
- Proficient in statistical analysis of large data sets
- Experience with sports tech tools such as AMS, GPS tracking, video analysis, biometrics and fitness trackers
- Experience working in a sports organization of any level
Why you'll like to work at Iterpro
INNOVATION & GROWTH
At Iterpro, we thrive on innovation and continuous learning. We embrace the latest technologies and encourage a growth mindset across the team. Professional development is at our core, with opportunities to attend industry conferences, workshops, and career coaching sessions led by experts.
FLEXIBILITY & SMART WORKING
We understand that productivity thrives in a balanced environment. That’s why we offer 100% remote work and flexible arrangements tailored to individual needs, ensuring a healthy work-life balance.
PASSION & EXCITEMENT
Working at Iterpro means being at the heart of the sports industry, collaborating with top international clubs and organizations. If you’re passionate about sports and technology, this is your chance to be part of an exciting and dynamic environment that brings energy to your daily work.